Privacy policy

We do not collect any personal information. This app does not require you to register or provide your details.

• After downloading the app, we ask you to select your country of origin and preferred language so we can provide tailored content in a format that is most accessible to your language needs.

We collect basic information about how people use our app to continually improve our service, such as the most visited pages. This data is collected automatically as you navigate and use the app (e.g. submit a feedback form) but again, we never ask for or collect any personal information about you. We may use the data we collect for the following purposes:

• Enable you to use the app features
• Communicate with you about the app, including sending you announcements and alerts through a push notification, and responding to your requests, questions and feedback
• Provide technical support and maintenance for the app
• Perform statistical analysis about use of the app
• To seek your participation in surveys, and to conduct and analyse the results of those surveys if you choose to participate

• We will share anonymous usage data with Haringey Council and other trusted parties in a way that allows us to support you with better information and guidance about living and settling in Haringey. All of this will provide the same or equal protection of user data as stated in this Privacy Policy
• We will share anonymous usage data with ‘Mixpanel’, a business analytics service to collate app usage data to continually improve our service. We will use this platform to send announcements and alerts that meet your needs through a push notification (e.g. an event that may be of interest to you). You can opt out of receiving these alerts at any time by updating your phone settings.
• We will never share any data with other third parties for commercial or marketing purposes.

We retain your app usage data for as long as you remain an active user

From time to time, we may provide you the opportunity to participate in surveys on our app. If you choose to participate, we will request certain information, including your email address. Participation is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information and demographic information. We will not share any personal information you provide through a survey with other third parties unless we give you prior notice and choice.

You have the opportunity to participate in ‘Haringey Challenge’ to collect stamps for attending local groups/ activities in exchange for local rewards. If you choose to participate, we will request certain information, including your name. Participation is completely voluntary and you therefore have a choice whether or not to disclose this information.

Please note that other websites that we link to in this app will have their own privacy and data protection statements, and are likely to use cookies to tailor your experience of their site. For more information, visit their privacy and cookie policy pages.